With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. • Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. • Excellent customer service skills
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