Sales Floor Lead (Part-Time or Full-Time)

Relentlessly positive, service-minded and always looking for ways to make someone 's day better A problem solver - you can be solution-oriented and decisive, balancing the needs of the customer with the needs of the business A confident communicator - you empower your team and remove obstacles so they can focus on making connections and creating a memorable brand experience for guests Emotionally intelligent - You love getting to know people and connecting them with things that will make them feel beautiful and confident A naturally hard worker who can inspire others to make things happen while rolling up your sleeves and working alongside your team * 2+ years experience in retail, hospitality, or luxury sales * Shopify experience preferred, but not required * Willing to give and receive feedback regarding improving shopping environment and customer service * Available to work a flexible schedule including evenings and some weekends Provide exceptional visitor experience 100% of the time to our Abbey Glass customers in store and over the phone. Engage with loyal customers in our store or at pop-ups: form new customer relationships for the brand and seek opportunities to surprise and delight our customers Educate visitors on our product assortment, brand history and value proposition Quickly implement solutions to any problems or issues that arise Assist the HQ team to create programs, events and initiatives to make our customers ' experiences even better * Help Plan and work special events on and off property * Store maintenance - keep the store looking beautiful and clean * Restocking sales floor and back office inventory organization Abbey Glass is a Southern women's fashion brand focused on sophisticated classics that stand the test of time and trend. We are a lean team with high aspirations and are looking for someone who enjoys the entrepreneurial journey as much as the finish line. We come to work every day because we enjoy working with each other, serving our customers and believe in our core values: Customer is Queen - Everything we do, we do for them. Excellence - The bar is high; we're proud of being the best at what we do.