Sales Associate/Stylist

Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe. Position Overview The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Essential Duties & Responsibilities • Maximize personal sales at all opportunities • Provide a friendly and welcoming environment • Demonstrate how new product can mix with existing stock and previous purchases • Communicate product and customer feedback to managers • Apply Point of Sale knowledge to process needed transactions • Handle multiple customers at fitting rooms by following all policies and procedures • Demonstrate effective phone etiquette through customer service • Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book • Ensure ease of customer experience through visual presentation and overall store maintenance • Assist in the execution of the brand integrity and visual standards set by the company • Attend and participate in store flips • Clean, vacuum, fold, size, steam, replenish as assigned • Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes • Maintain a professional appearance consistent with established dress code and image guidelines • Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures Experience, Skills, and Knowledge • Excellent interpersonal skills supporting both a team environment and customer service • Excellent English communication- verbal and written • Excellent time management/project skills • Strong attention to detail • Ability to recognize and react to changing work demands • Goal oriented: ability to stay focused on creating winning results