Job Overview
Join our dynamic team as a Sales Associate for our Women Wholesale Clothing Brand, where energy, enthusiasm, and a passion for fashion come together! In this role, you will be the vibrant face of our brand, delivering exceptional customer service while showcasing our latest collections. Your proactive approach will drive sales, foster lasting relationships with clients, and contribute to the growth of our brand’s presence in the wholesale market. If you thrive in a fast-paced environment and love helping customers find their perfect style, this opportunity is perfect for you!
1. Sales & Customer Service
Responsibilities
Client Communication: Respond promptly to wholesale customer inquiries via phone, email, and B2B platforms regarding product availability, pricing, and order status.
Order Management: Accurately process incoming wholesale orders, manage backorders, and coordinate with the warehouse team for timely shipping.
Issue Resolution: Professionally resolve customer issues related to tracking, missing items, damaged merchandise, and returns or exchanges.
Sales Support: Assist sales representatives by updating customer accounts, preparing line sheets, and supporting trade show preparation as needed.
Qualifications & Requirements
Experience: 1+ years of customer service or administrative experience. Experience in apparel wholesale, fashion showrooms, or retail is highly preferred.
Languages: Bilingual in English and Korean.
Travel: Must be available to travel for trade shows and other business needs.
2. Store Sales Associate
Responsibilities
Customer Service: Greet and assist wholesale customers in-store, answering questions about product availability, pricing, and styles.
Sales & Order Processing: Help customers select merchandise, accurately process wholesale orders, and coordinate with the warehouse team for pickup or shipping.
Store Maintenance: Keep the showroom organized, restock merchandise, and maintain attractive product displays.
Sales Support: Build customer relationships, introduce new arrivals, and assist with daily store operations and occasional trade show preparation.
Qualifications & Requirements
Experience: 1+ years of sales or customer service experience. Experience in apparel wholesale, fashion showrooms, or retail is highly preferred.
Languages: Bilingual in English and Spanish.
Skills: Strong communication skills, a friendly attitude, and the ability to multitask in a fast-paced environment.
Benefits:
Lunch, vacation, paid PTO/sick day, and health insurance
Requirements:
3 months of probation (training period)
Pay: From $18.50 per hour
Expected hours: 40.0 per week
Benefits:
Health insurance
Paid time off
Work Location: In person
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