Sales Associate (wage $15/hr)

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. responsibilities include but are not limited to the following:essential duties and responsibilitiesclient & service expert:achieves individual sales goalsdevelops strong product knowledge across all categoriesthe sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experienceable to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client bookbuilding brand equity:understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customerdemonstrate interest and ability to work as part of a teamoperational excellence:execute operational tasks as per company directivesaccurately processes all pos transactionsadhere to and apply visual directives, ensure that store standards are executed dailyphysical requirements:available to work store schedule, as needed, including evenings and weekendsstanding for extended periods of timeable to safely lift boxes up to 40 poundscomfortable climbing laddersskills and abilities required:professional selling skills and exceptional interpersonal skillsprior luxury goods experience preferredproactive ability to multi-task and prioritize Our Competencies for All EmployeesCourage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.