The Sales Associate is a member of a talented team that provides service that is unique to our customer’s needs. Sales Generation and Performance Responsible for achieving individual and team sales and productivity performance goals: • Greet customers promptly and genuinely, and re-engage appropriately • Build customer loyalty by creating genuine connections with customers • Conduct company sponsored outreach to acquire new customers and increase shopping visits • Provide our customers with helpful service that is unique to their needs, greeting customers promptly and genuinely Customer Service • Guide customers to looks that flatter • Assist customers in building great wardrobes by providing guiding, helpful service and advice, suggesting layering and accessorizing options • Help our customers build an entire wardrobe that is easy, versatile and trend right • Keep up-to-date on J. Jill product features: colors, fabrics, fit, styles, care, etc. Operational Excellence • Contribute to operational excellence by participating in all operational functions including: marketing, product processing and replenishment, markdowns and promotions, store cleanliness and backroom organization • Complies with company policies and procedures, ensures a safe environment and protects company assets Qualifications : • Previous work experience in a retail environment, Women’s specialty retail experience preferred • Point of sale system, technical experience • Connections within the community preferred • Passionate about fashion and the J. Jill brand; continually enagaged • Excellent communication skills • Proven sales and customer service skills • Strong style, merchandising and wardrobing skills About Us : We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter.
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