The Sales Associate position is a vital role within our talented team, dedicated to providing service that is uniquely tailored to our customers' needs. As a Sales Associate, you will build genuine connections and loyalty with our customers, assisting them in creating an entire wardrobe that reflects their personal style. You will be responsible for maintaining the store environment and visual merchandising standards, ensuring that our customers have an exceptional shopping experience. Responsibilities • Achieve individual and team sales and productivity performance goals , • Greet customers promptly and genuinely, and re-engage appropriately , • Build customer loyalty by creating genuine connections with customers , • Conduct company-sponsored outreach to acquire new customers and increase shopping visits , • Provide helpful service that is unique to customers' needs , • Guide customers to looks that flatter , • Assist customers in building wardrobes by providing helpful service and advice , • Keep up-to-date on J. Jill product features and fashion trends , • Assist with floor set execution and ongoing re-merchandising of the store , • Maintain excellent visual standards , • Replenish the sales floor according to minimum product level standards , • Participate in all operational functions including marketing, product processing, and replenishment , • Comply with company policies and procedures to ensure a safe environment Requirements • Previous work experience in a retail environment, preferably in women's specialty retail , • Technical experience with point of sale systems , • Connections within the community preferred , • Passionate about fashion and the J. Jill brand , • Excellent communication skills , • Proven sales and customer service skills , • Strong style, merchandising, and wardrobing skills
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