## Company presentation This position is responsible to support overall sales in the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. \- Meet sales goals - continuously motivate sales staff to meet assigned sales and productivity goals \- Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales \- Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company \- Work with the Store Manager to assist with events/incentives that will continue to grow customer base, with particular emphasis on building local market \- Resolve all client problems and complaints quickly and effectively \- Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise \- Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand \- High School Diploma or equivalent \- A strong commitment to customer service and teamwork \- Excellent brand and product knowledge \- Flexibility to work a retail schedule which includes evenings, weekends, and holidays \- Ability to lift up to 50 pounds of merchandise \- Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook \- Experience working in a sales-commission environment preferred Robert Graham is an equal opportunity employer
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