Sales Associate (OFF 5TH)

job description What This Position Is All AboutImagine helping others through their unique journey of style day to day while working with some of the most coveted luxury fashion brands on the market. As a Sales Associate, you will play a vital role in crafting a memorable customer experience and upholding our reputation as the premier luxury-value destination. Directly impact our business by building your unique presence as a style advisor and finding creative ways to entice our customers to return for a personalized shopping experience. If you are a natural at building relationships, have an eye for style, and possess an engaging and upbeat personality - this is definitely an opportunity for you to shine!Who You Are:Customer champion who provides a personalized shopping experienceDriven sales professional who meets and exceeds performance targets and upholds service standardsPassionate and enthusiastic fashion expert with an outstanding work ethic Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovationExpert communicator with the special ability to build strong internal and external relationshipsYou Also Have:High school diploma or equivalentExperience in a retail, customer service, or sales environment Proven sales track record and results driven mindsetCompetitive drive and entrepreneurial confidence to succeedDemonstrated ability to deliver a high standard of customer service and build exceptional customer relationshipsThorough knowledge of the fashion industry and a passion for sharing your expertise Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer’s eyesAbility to operate equipment such as radios, POS register, ticket scanners, and sensor removersFlexibility to work evenings, weekends and public holidays As The Sales Associate, You Will:Recommend, select, and help locate or obtain merchandise based on customer needs and desiresBe familiar with store inventory to provide customers with best product knowledgeConsistently greet customers and educate them on current promotionsFoster repeat business by building relationships with customers and promoting Saks credit cardEfficiently and accurately process sales transactions using the POS register system and adhere to checkout standardsResolve customer issues through aligning to the core values of trust, integrity and respectAchieve individual and store goals for sales, customer acquisition and loyalty program participationParticipate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where neededComplete the markdown process with urgency and accuracy in accordance to company standardsParticipate in store programs and selling eventsMaintain the proper display of merchandise in the store, ensuring they comply with brand standardsAdhere to Asset Protection control and compliance proceduresSupport the store’s shortage and theft awareness program through reporting methods provided by the company Efficiently complete tasks or special projects assigned by store leadershipYour Life and Career at HBC:Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporateA culture that promotes a healthy, fulfilling work/life balanceBenefits package for all eligible full-time employees (including medical, vision and dental)An amazing employee discount Thank you for your interest with HBC.