Sales Associate - Loft Naperville

And she knows we know her too. It's something we try to do with everything we create: elevate her everyday, every day. We believe what you do is just as important as how you do it. Primary Responsibilities/Accountabilities: \- Embraces our values & sets an example through his/her behaviors \- Responsible for compliance with all ANN INC. practices and proc3edures \- Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales LeadsRevenue Generation: \- Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store's overall goalsClient Experience: \- Provides excellent client service by anticipating the client's needs, exceeding expectations, and adhering to ANN INC. service experience standards \- Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients \- Addresses client concerns, coming to resolution when possible, and involving management where appropriate \- Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional \- Takes ownership, solicits and incorporates feedback for professional growth and development - Consistently receives positive, unsolicited client feedback \- Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone \- Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences \- Embraces our values and behaviors and inspires team by leading by example through his/her words and actions - Supports an environment of learning and trust by acting as a positive role model \- Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local lawsOperations: \- Completes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.) Takes initiative to build a loyal client base \- Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes \- Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines \- Communicatio: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates \- Accuracy: Ability to handle cash and provide change without error \- Schedule: Remains flexible in scheduling that meets the needs of the business \- Physical: Ability to lift and carry up to 20 pounds occasionally.