INTRODUCTIONAt Burberry, we believe creativity opens spaces. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. CLIENT ENGAGEMENTBuild meaningful relationships with ClientsWork by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.Capture new luxury clients to grow the individual and store client book with a commercial objective mindsetDrive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests.PERSONAL PROFILEA proven track record in delivering sales and exceeding targets in the luxury retail industryPrevious experience in ClientellingA strong interest in fashion, art and cultureStrong product knowledge and good understanding of store retail operationsExperience in working as part of a teamFluent in English and GermanFOOTERBurberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
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