Sales Associate III - Woodland Hills 2752

- Understands organizational objectives and makes decisions that align with the Company priorities and values - Meets customer needs through solution-oriented and forward thinking - Creates positive impressions with customer by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach's guide to style - Works with multiple customers simultaneously and breaks away as appropriate - Sensitive to customers' needs and tailors approach by reading cues - Ensures all daily tasks are completed without negatively impacting service or Coach standards - Creates enthusiasm and positivity for a shared vision and mission - Fosters an environment of teamwork, trust, and collaboration with peers, customers, and supervisors - Demonstrates confidence when working with customers - Takes initiative; has a high-level of ownership and accountability for individual results - Welcomes feedback and adapts ambassador at all times - Is adaptable and flexible to change - Maintains a calm and professional demeanor at all times - Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap, and visual merchandising to Coach standards consistently and in a timely manner - Adheres to all retail policies and procedures including POS, Operations and Loss Prevention procedures - Replenishes inventory on sales floor as needed - Processes shipments as needed - Answers phones - Maintaining SKU integrity - Maintains cash wrap organization and cleanliness - Conducts email/name capture - Accurately completes each transaction by identifying sales associates productivity without disrupting the service environment - Creates a lasting impression by thanking the customer and giving them a reason to return