Sales Associate III

Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. Position: Sales Associate City, State: Grand Rapids, MI TO APPLY VISIT CAREERS.TAPESTRY.COM/COACH Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. Build credibility and trust as a personal stylists and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate Support an environment of teamwork, trust and collaboration with peers, customers and supervisors Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team Deliver renowned and authentic service that creates a Modern Luxury customer experience The accomplished individual will possess... Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet) High school diploma or equivalent; college degree preferred 1-3 year of previous selling experience in a luxury retail service environment preferred. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.