The Lana Jewelry Sales Associate is responsible for building relationships and effectively driving sales growth and meeting sales goals within the Lana retail store environment. The Sales Associate is responsible for elevating the shopping experience through personal customer service. The Sales Associate has efficient knowledge of luxury, fine jewelry, and fashion, with a high taste level; utilizing these qualities to provide clients with personalized service and enhance their shopping experience. Be proficient in client data analysis, in communicating findings or trends to help better define and support Lana Jewelry best practices in outreach to new and existing clients • Be an eloquent proactive problem solver, and possess capability to anticipate a client’s needs or concerns, and act promptly to determine best solutions • Give constructive feedback of merchandising mix in store to identify best sellers, product needs, and product assortment requests from clients • Stay up to date on luxury industry and fashion trends, strategies, and news to offer recommendations on how to best incorporate into sales • Meet regularly with key stakeholders to identify opportunities, event suggestions, and submit proposals in furtherance of company initiatives to make company sales and personal growth successful • Be creative in executing unique shopping events for your top clients • Lead in operations at point of sale from A-Z
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