SALES ASSOCIATE - FULL TIME - Gilroy Premium

Gilroy Premium Sales Associate Effective Date: October 2010Status: Full Time/Non-ExemptReports to: Store Manager The following job description contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position perform all of the duties listed, so long as primary responsibilities are consistent with the work as described. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed. PURPOSE OF POSITIONResponsible for maintaining outstanding customer service as per Company standards, generating sales, merchandising, and safeguarding company assets. This includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.• Maintain an awareness of all promotions and advertisements.• Assist in floor moves, merchandising, display maintenance, and housekeeping• Assist in processing and replenishing merchandise and monitoring floor stock.• Aid customers in locating merchandise.• Communicate customer requests to management.• Assist in completing price changes within the department.• Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips.• Reconcile daily sales and prepare deposits and end of day reports for management.• Actively engage customers in conversation and actively assist in the understanding, demonstration, description and selection of merchandise.• Utilize a working knowledge of all retail merchandise including price, any special product considerations, stock location in store and in the back stockroom.• Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display.