SALES ASSOCIATE - Forum Shops

YOUR OPPORTUNITY The Balenciaga Sales Associate is responsible for providing our customers with top quality service by meeting their individual needs and expectations. Ensure the achievement of individual sales and store goals, enhancing and developing the business Provide an exceptional customer service experience and demonstrate a strong knowledge of the products as well as Balenciaga history and message in accordance with Balenciaga’s client journey Maintain an active, accurate, and organized client book with meaningful data you have captured, contact clients regularly and provide appropriate follow-up on all sales or client requests Procure information about current trends and fashion history and weave into selling ceremony to discuss with clients and provide advice Participate in a team environment; foster open and constructive communication with team members, being always collaborative and proposing effective solutions Contribute to the execution of daily operational tasks per company directives This is an exciting opportunity to join Balenciaga’s Forum Shops team as a Sales Associate who will drive the business and contribute to the brand philosophy. Balenciaga is committed to thriving your professional development within the House or in the Kering group. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.