Sales Associate, Fashion

You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service Complete customer transactions in a professional and timely manner Identify customer’s temperaments and recommend products that suit their style Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum Ensure floor presentation meets or exceeds brand and DFS requirements Maintain reasonable stock levels of all merchandise in the department Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow Ideal Candidate Able to work overtime hours when necessary Fluency in English language and other language(s) as required by location Secondary language speaking beneficial, but not required