As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele. Sales & Service • Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry's luxury brand standards and image • Consistently meet individual sales goals while exhibiting the Burberry Behaviours • Provide excellent customer service skills, great selling skills and exhibit motivation to succeed • Demonstrate superior interpersonal and communication talent Cultivate • Build customer loyalty through active client development and follow-through • Maintain an up-to-date and detailed client book • Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance • A minimum of 1 year on sales, preferably in a luxury retail environment.
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