Sales Associate - Crossgates Mall

The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. Delivers an engaging, positive and authentic customer experience with all customersFocuses on full-price selling while maintaining awareness of product value and promotionsHandles customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with the leadership when dealing with escalated issuesCompletes all assigned tasks in a timely and efficient mannerExecutes all visual directives and maintains visual standards set by the company and as directed by the management teamSupports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experienceUpholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety ProgramComplies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness HotlineShares feedback from customers with the leadership team to improve the overall customer experience Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trendsContributes to positive working environment by consistently exhibiting core value behaviorsMaintains and drives the company's fashion image by adhering to the Employee Appearance GuidelinesDemonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trendsStrives to improve individual performance while working as a productive member of the team The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job.