SALES ASSOCIATE - 820 W 78th St

Positions are part-time, approximately 25 hours per week. Job Responsibilities: Drives sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic, suggesting solutions based on customer interests and needs Maintains knowledge of Lands’ End website navigation and leverages this option for customer solutions when the product is not available in the store Processes customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance to authorized procedures Maintains knowledge of Lands’ End products and services, along with current fashion trends to enhance level of customer service and generate sales Performs markdown and other promotional activities as needed Responsible for stock replenishment and adhering to visual brand standards. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)