Sales Associate

The company is reimagining traditional off-price with a digitally-native model focused on customer experience.What This Position Is All About:Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape. Who Are You:Hardworking individual who enhances the customer experience by executing flawless order fulfillmentPassionate and enthusiastic logistics expert with an exceptional work ethicNatural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovationAchieve results through teamwork and by exhibiting strong interpersonal skillsAble to establish positive interpersonal relationships with the ability to garner cooperation in challenging situationsAdaptable to change and consistently able to deliver exceptional results with limited guidanceConsistently brainstorm and share ideas to resolve both simple and complex conflicts while maintaining a keen eye for detail You Also Have:High school diploma or equivalentStrong organizational skillsAbility to work effectively using electronic fulfillment system & inventory management systemsPrior Fulfillment experience preferredRetail experience preferredExperience working in a fast-paced, high-volume environmentCapability to lift objects (up to 20lb) with or without reasonable accommodationAbility to stand and walk for prolonged periods of time, and be comfortable squatting, kneeling, and crouchingAbility to work effectively with peers and supervisors to accomplish tasksFlexibility to work evenings, weekends and public holidays As The Fulfillment Associate, You Will:Primarily execute order requests including location, packing and shipping of the merchandise while maintaining an overall exceptional customer experienceAchieve individual and store goals for “Ship from Store” and “Store to Store” productivity while complying with fulfillment standards and proceduresDrive omni-channel Net Promoter Score/Voice of Customer Score by providing exceptional customer serviceEnsure Fulfillment Area standards are maintained in an organized and clean mannerFold merchandise, remove sensor tags, and pack and ship orders according to company policyWork in partnership with Asset Protection to identify inventory inaccuracies and shortage opportunities created through the incorrect ticketing of merchandise, and identify discrepancies in On-Hand UnitsExecute other digital duties as assigned to youSupport and embody a positive store culture through honesty, integrity, and respectMaintain accuracy, organization, and diligence in fulfillment dutiesProactively engage and learn to become fully proficient with the handheld data scanner and other equipment as neededApply basic mathematical skills and data entry skillsConsistently adhere to all company policies and procedures in a professional and respectful mannerEfficiently complete tasks/special projects as assigned by store leadership Your Life and Career at Saks OFF 5TH:Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to winExposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centersA culture that promotes a flexible work environmentBenefits package for all eligible full-time employees (including medical, dental and vision)An amazing employee discount and other exciting perks Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.Your Life and Career at Saks OFF 5TH:Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to winExposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centersA culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision)An amazing employee discount and other exciting perksThank you for your interest with Saks OFF 5TH.