Sales Associate

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Key ResponsibilitiesMaintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.Follow company policies and procedures to ensure the safety of all our associates and customers.Assist with product launch changes according to company SOP.Provide a Great Customer ExperienceDeliver on all aspects of the customer experience model.Process transactions quickly and accurately reducing the customers wait time.Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management.Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.Other essential functions may occur as directed by your supervisor. PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.