April 19, 2021

Sales Associate

GUESS?, INC San Bruno, California

Reports to: Store Management Position OverviewThe sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc. ).Customer Experience- Greets customers immediately upon entering the store with a smile and sincere non-business like greeting - Creates a positive first impression for the customer through an energetic attitude and adhering to dress code- Creates a sparkling clean and organized environment by maintaining store standards and cleanliness- Provides customers with current relevant information about the product - Provides quality service in the fitting rooms, follows up with customers in a timely manner and maintains cash wrap cleanliness- Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database- Sincerely thanks all customers for shopping as they exit the storeCooperation & Dependability - Satisfactorily completes all duties as assigned by management- Is punctual and adheres to designated work schedule- Is flexible and works well with peers and management to accomplish duties- Demonstrates a sense of urgency to maintain visual standards within their assigned zone- Follows GUESS Policies and Procedures 100%- Performs housekeeping duties as requiredMiscellaneous Responsibilities- Participates in and attends all store meetings and other related functions- Represents a positive attitude toward the merchandise and the company- Participates in all inventories- Assumes and completes other duties as assigned by store management- Some heavy lifting in excess of 30 pounds- Scheduled shifts may require standing for a minimum of eight hours

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