Sales Associate

The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. • Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service • Greet and welcome every customer warmly and with enthusiasm • Understand customer needs by asking open-ended questions • Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge • Suggest additional items to build onto sales by utilizing effective selling techniques • Thank the customer sincerely and invite them to return and shop with us again • Be a TPS brand ambassador • Build customer loyalty by being friendly, attentive and respectful of customers • Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times. • Professional presentation in attire, demeanor, appearance and compliance to company dress code • Support all sales efforts and initiatives across all business channels in an effort to maximize company sales • Consistently capture accurate and valid customer information at the POS • Maintain awareness of all current promotions and process them correctly at the Point of Sale • Enthusiastically participate in training and development as required utilizing all training resources • Prepare incoming product for the sales floor by following instruction and guidance from supervisors • Merchandise product following company visual guidelines and visual standards • After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations) • Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position • Maintain store maintenance and cleanliness standards • Complete all other tasks as directed by store management in assigned time frame • Comply with all company policies and procedures