SALES & CLIENT ADVISOR WITH KEYS - Tysons Galleria

Summary We are currently seeking a Sales & Client Advisor with Keys who will report to the Store Director. YOUR OPPORTUNITY The Sales & Client Advisor with Keys is to aid management in ensuring opening and closing procedures are performed correctly according to company’s policies. General Responsibilities Achieve sales goals Opening and closing of the store Ensure stockroom is organized and is set up properly so staff can easily access merchandise Assist management in overseeing day-to-day operations of store Work towards balanced strengths in sales, operations, merchandising and personnel management Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staff Ensure that Customer complaints and feedback are handled appropriately and in a timely manner Support/follow/implement/enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary Enforce all sustainability policies that are implemented by the company both locally and globally Stock, Inventory & Loss Prevention Management: Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational execution Cash Registers & Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank deposits Visual Management: Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company’s standards Ensure that all company information related to visual standards, received from Store. This is an exciting opportunity to join Balenciaga’s Tysons Galleria team as a Sales & Client Advisor with Keys who will drive the business and contribute to the brand philosophy. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.