Sales Advisor - North Town Mall

**Overview:** As a Sales Advisor at H&M, you will be responsible for providing excellent customer service, welcoming and guiding customers through the store, and actively selling our products. You will use your fashion and product knowledge to provide customers with all the relevant information they need for the best experience. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience where available • Use your fashion and product knowledge to share relevant information with customers • Actively promote and sell our products to customers • Represent the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care • Operate fitting room and checkout areas according to best practice and processes • Contribute to a clean and tidy sales floor and back of house (including stockrooms) • Support with garment presentation, execution, and maintain attractive merchandise displays, clear trends, and stories according to visual and commercial guidelines • Ensure good stock levels with replenishment routines on sales floor • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, and curious, motivated, flexible, decisive, and action-oriented • Experience working in a dynamic and collaborative environment • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Competitive pay rate: $17.25 per hour • Staff discount card for all H&M Group brands in stores and online • Inclusion & Diversity: H&M is committed to creating and maintaining inclusive, diverse, and equitable workplaces • Global benefits, including comprehensive benefits, paid leave programs, and career growth opportunities • Express your personal style with employee discount at H&M, & Other Stories, and COS • Participate in Colleague Resource Groups (CRGs) and access to a large global talent community