**Overview:** As a Sales Advisor at H&M, you will be responsible for providing exceptional customer service, sharing your fashion knowledge, and contributing to a clean and tidy sales floor and back of house. You will work closely with the store team to deliver an excellent customer experience and help drive sales. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience • Use product and fashion knowledge to share relevant information with customers • Actively promote and sell H&M products to customers • Support with commercial or operational actions to reach sales targets with store management team • Keep up-to-date with fashion trends, styles, and products • Retain and share service, fashion, and store operations knowledge and skills with colleagues • Participate in relevant onboarding, introduction processes, and trainings • *Qualifications:** • Passionate about fashion and customer service • Motivated by giving customers a great experience • Communicative, creative, and curious • Experience working in sales, customer service, or retail • Ability to work in a collaborative and dynamic environment • *Benefits:** • Attractive benefits package with competitive perks and benefits • Global staff discount card for all H&M Group brands • Inclusive and diverse workplace with opportunities for growth and development • Comprehensive benefits inclusive of health insurance, wellness, and family support programs • Paid leave programs and paid time off, including a community day to serve your local community • Employee discount on H&M, & Other Stories, and COS products
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