Sales Advisor - Killeen Mall

**Overview:** As a Sales Advisor at H&M, you will play a crucial role in providing exceptional customer service, welcoming and guiding customers through the store, and actively promoting our products. You will be responsible for maintaining a high level of fashion and product knowledge to provide customers with the best possible experience. You will also be expected to contribute to a clean and tidy sales floor and back of house, working closely with the rest of the store team to deliver an excellent customer experience. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience where available, supporting them with direct customer service • Guide customers through our fashion trends, stories, and products in all areas of the store • Ability to effectively promote and sell our products to customers • Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives • Representing yourself and the H&M brand positively during all customer interactions • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, and curious • Motivated, flexible, decisive, and action-oriented • Experience working in a dynamic and collaborative environment • Sales experience working in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • H&M Incentive Program (HIP) - exclusive benefits and rewards • Comprehensive benefits inclusive of health insurance, wellness, and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community • Employee discount at H&M, & Other Stories, and COS

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