Sales Advisor - Honolulu, Hawaii

**Overview:** As a Sales Advisor at H&M, you will be responsible for providing excellent customer service, welcoming and guiding customers through our store, and actively selling our products. You will use your fashion and product knowledge to provide customers with all the relevant information they need for the best experience. **Responsibilities:** • Provide excellent customer service: welcoming and guiding customers through the store and OMNI experience where available, supporting them with direct customer service • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives • Representing yourself and the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care • Operate fitting room and checkout areas according to best practice and processes • Contribute to a clean and tidy sales floor and back of house (including stockrooms) • Support with garment presentation, execution, and maintain attractive merchandise displays, clear trends, and stories according to visual and commercial guidelines • *Qualifications:** • As a Sales Advisor, you will be passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • You should also be communicative, creative, and curious, motivated, flexible, decisive, and action-oriented • You should also enjoy working in a collaborative and dynamic environment • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe • All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online • In addition to our global benefits, all our local markets offer different competitive perks and benefits • H&M is a part of H&M Group, and we strive to have a fair and equal process in our recruitment, considering all diversity dimensions