Sales Advisor - Full Time

**Overview:** As a Sales Advisor, you will be responsible for providing excellent customer service, welcoming and guiding customers through the store, and actively selling our products. You will use your fashion and product knowledge to provide our customers with the best possible experience. **Responsibilities:** • Provide excellent customer service: welcoming and guiding customers through the store and OMNI experience, supporting them with direct customer service • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote and sell our products to customers • Support with commercial or operational actions to reach sales targets with store management team • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers • Use product and fashion knowledge to share relevant information to customers • Retain and share service, fashion, and store operations knowledge and skills with colleagues • Follow all procedures, routines, and legal requirements in all areas of the store • Give and receive feedback with colleagues to learn, develop, and support each other • Participate in relevant available Onboarding, introduction processes, and trainings and courses relevant for your role and future development • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, curious, motivated, flexible, decisive, and action-oriented • Experience working in a dynamic and collaborative environment that you can apply to your role • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits package with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • Inclusion in H&M Incentive Program (HIP) • Access to comprehensive benefits inclusive of health insurance, wellness, and family support programs, company match retirement plan, paid leave programs, and paid time off • Ability to express personal style with employee discount at H&M, & Other Stories, and COS • Opportunities for career growth and aspirations with no limits • Support for overall wellbeing and work-life balance