Sales Advisor - Fashion Retail

**Overview:** As a Sales Advisor at H&M, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of fashion and product knowledge. You will work in a fast-paced retail environment, collaborating with colleagues to deliver an outstanding customer experience. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience • Use your fashion and product knowledge to provide customers with relevant information and support • Actively promote and sell our products to customers • Participate in garment refill and care, presentation, and contribute to a clean and tidy sales floor and back of house • Work closely with the store team to deliver an excellent customer experience • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care • Operate fitting room and checkout areas according to best practice and processes • Contribute to a clean and tidy sales floor and back of house (including stockrooms) • Support with garment presentation, execution, and maintain attractive merchandise displays, clear trends, and stories according to visual and commercial guidelines • *Qualifications:** • Passionate about fashion and retail • Excellent communication and interpersonal skills • Ability to work in a fast-paced environment and adapt to changing priorities • Sales experience working in a dynamic and collaborative environment • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits package with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • Inclusive and diverse workplace with opportunities for growth and development • Comprehensive benefits inclusive of health insurance, wellness, and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community