Sales Advisor - Fashion Retail

**Overview:** As a Sales Advisor at H&M, you will be responsible for providing exceptional customer service, fashion expertise, and product knowledge to our customers. You will work closely with the store team to create a welcoming and engaging shopping experience, and contribute to achieving sales targets and maintaining a clean and tidy store environment. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience, and supporting them with direct customer service • Use fashion and product knowledge to share relevant information with customers and promote sales • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives • Represent yourself and the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • *Qualifications:** • Passion for fashion and retail • Experience in sales and customer service, preferably in the fashion or retail industry • Ability to work in a fast-paced environment and adapt to changing priorities • Strong communication and interpersonal skills • Ability to work flexible hours, including evenings and weekends • *Benefits:** • Attractive benefits package, including comprehensive health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off • Employee discount card for use on all H&M Group brands in stores and online • Inclusion and diversity initiatives, including Colleague Resource Groups and global talent community • Comprehensive training and development opportunities • Opportunity to work in a dynamic and collaborative environment with a global company