Sales Advisor - Fashion Retail

**Overview:**
As a Sales Advisor at H&M, you will be responsible for providing exceptional customer service, selling our products, and contributing to a positive store environment. You will use your fashion knowledge and product expertise to support customers and drive sales. **Responsibilities:**
* Provide excellent customer service: welcome and guide customers through the store, support them with direct customer service, and engage in conversations to provide excellent service
* Guide customers through our fashion trends, stories, and products in all areas of the store
* Effectively promote and sell our products to customers
* Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives
* Represent yourself and the H&M brand positively during all customer interactions
* Support with commercial or operational actions to reach sales targets with the store management team
* Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
* Operate fitting room and checkout areas according to best practice and processes
* Contribute to a clean and tidy sales floor and back of house (including stockrooms)
* Support with garment presentation, execution, and maintain attractive merchandise displays
**Qualifications:**
* Passionate about fashion and customer service
* Motivated by giving customers a great experience
* Communicative, creative, curious, motivated, flexible, decisive, and action-oriented
* Enjoy working in a collaborative and dynamic environment
* Sales experience working in a dynamic and collaborative environment
* Experience working with customer service in fashion, retail, or other service-related industries
**Benefits:**
* Competitive hourly rate ($12.50 per hour)
* Comprehensive benefits package, including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off
* Employee discount at H&M, & Other Stories, and COS
* Access to Colleague Resource Groups (CRGs) for community and networking opportunities
* Opportunities for career growth and development within the company
* Inclusive and diverse work environment with a commitment to equal opportunities