Sales Advisor - Fashion Retail

**Overview:** As a Sales Advisor at H&M, you will be responsible for providing exceptional customer service, selling our products, and contributing to a positive store environment. You will use your fashion knowledge and product expertise to support customers and drive sales. **Responsibilities:** * Provide excellent customer service: welcome and guide customers through the store, support them with direct customer service, and engage in conversations to provide excellent service * Guide customers through our fashion trends, stories, and products in all areas of the store * Effectively promote and sell our products to customers * Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives * Represent yourself and the H&M brand positively during all customer interactions * Support with commercial or operational actions to reach sales targets with the store management team * Complete full garment cycle from unpacking and refill to steaming and ensure good garment care * Operate fitting room and checkout areas according to best practice and processes * Contribute to a clean and tidy sales floor and back of house (including stockrooms) * Support with garment presentation, execution, and maintain attractive merchandise displays **Qualifications:** * Passionate about fashion and customer service * Motivated by giving customers a great experience * Communicative, creative, curious, motivated, flexible, decisive, and action-oriented * Enjoy working in a collaborative and dynamic environment * Sales experience working in a dynamic and collaborative environment * Experience working with customer service in fashion, retail, or other service-related industries **Benefits:** * Competitive hourly rate ($12.50 per hour) * Comprehensive benefits package, including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off * Employee discount at H&M, & Other Stories, and COS * Access to Colleague Resource Groups (CRGs) for community and networking opportunities * Opportunities for career growth and development within the company * Inclusive and diverse work environment with a commitment to equal opportunities