Sales Advisor - Fashion Retail

**Overview:** As a Sales Advisor, you'll be responsible for providing exceptional customer service, welcoming and guiding customers through our store to actively sell our products and provide support and guidance. You'll use your fashion and product knowledge to provide customers with all the relevant information they need for the best experience. **Responsibilities:** * Provide excellent customer service: welcoming and guiding customers through the store and OMNI experience, supporting them with direct customer service * Engage and have conversations with customers to provide excellent service * Guide customers through our fashion trends, stories, and products in all areas of the store * Effectively promote and sell our products to customers * Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives * Represent yourself and the H&M brand positively during all customer interactions * Support with commercial or operational actions to reach sales targets with the store management team * Complete full garment cycle from unpacking and refill to steaming and ensure good garment care * Operate fitting room and checkout areas according to best practice and processes * Contribute to a clean and tidy sales floor and back of house (including stockrooms) * Support with garment presentation, execution, and maintain attractive merchandise displays **Qualifications:** * Passionate about fashion and everything we create in-store * Motivated by giving customers a great experience * Communicative, creative, and curious, with a motivated, flexible, decisive, and action-oriented approach * Enjoy working in a collaborative and dynamic environment * Sales experience working in a dynamic and collaborative environment * Experience working with customer service in fashion, retail, or other service-related industries **Benefits:** * Competitive hourly rate ($12.50 per hour) * Comprehensive benefits package, including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off * Employee discount at H&M, & Other Stories, and COS * Access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues * Inclusive and diverse work environment * Opportunities for career growth and development within the company