April 4, 2025

Sales Advisor - Collection at Riverpark Oxnard

H&M Oxnard, California

**Overview:** As a Sales Advisor at H&M, you will be responsible for providing excellent customer service, welcoming and guiding customers through the store to actively sell our products and providing customers with support and guidance. You will use your fashion and product knowledge to provide customers with all the relevant information they need for the best experience. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience where available • Use your product and fashion knowledge to share relevant information to customers • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives • Represent yourself and the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, curious, motivated, flexible, decisive, and action-oriented • Experience working in a dynamic and collaborative environment • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits package with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • Inclusive and diverse work environment • Access to Colleague Resource Groups (CRGs) for community and networking opportunities • Comprehensive benefits, including health insurance, wellness, and family support programs, company match retirement plan, paid leave programs, and paid time off • Employee discount at H&M, & Other Stories, and COS

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