Sales Advisor - Chattanooga

**Overview:** As a Sales Advisor at H&M, you will be responsible for providing exceptional customer service, guiding customers through our fashion trends, and contributing to a clean and tidy sales floor. You will work closely with the rest of the store team to deliver an excellent customer experience. **Responsibilities:** • Provide excellent customer service by welcoming and guiding customers through the store, answering questions, and supporting them with direct customer service • Use fashion and product knowledge to share relevant information with customers and promote our products • Actively promote our Customer Loyalty App and in-store sustainability initiatives • Represent the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • Participate in store operations, including garment refill and care, presentation, and maintaining a clean and tidy sales floor and back of house • Use product and fashion knowledge to share relevant information with customers • Participate in onboarding, introduction processes, and trainings to learn and develop skills • *Qualifications:** • Passion for fashion and experience working in a dynamic and collaborative environment • Excellent communication and interpersonal skills • Ability to work in a fast-paced environment and adapt to changing priorities • Flexibility and willingness to learn and develop skills • Experience working in customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits package with extensive development opportunities • Staff discount card for all H&M Group brands • Participation in the H&M Incentive Program (HIP) • Comprehensive benefits package, including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off • Employee discount at H&M, & Other Stories, and COS • Opportunities for career growth and development • Inclusive and diverse workplace environment