Sales Advisor - Asheville Mall

**Overview:** As a Sales Advisor at H&M, you will be responsible for providing excellent customer service, welcoming and guiding customers through the store, and actively selling our products. You will use your fashion and product knowledge to provide customers with relevant information, and work closely with the rest of the store team to deliver an excellent customer experience. **Responsibilities:** • Provide excellent customer service: welcoming and guiding customers through the store, supporting them with direct customer service • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote and sell our products to customers • Represent the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers • Retain and share service, fashion, and store operations knowledge and skills with colleagues • Participate in relevant available Onboarding, introduction processes, and trainings and courses relevant for your role and future development • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, and curious, motivated, flexible, decisive, and action-oriented • Enjoy working in a collaborative and dynamic environment • Experience working in sales and customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits package with comprehensive development opportunities • Staff discount card for all H&M Group brands • Inclusion in the H&M Incentive Program (HIP) • Access to a large global talent community • Comprehensive benefits package, including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community • Express your personal style with an employee discount at H&M, & Other Stories, and COS