Sales Advisor

You will use your fashion and product knowledge to provide customers with all the relevant information they need for the best experience. **Responsibilities:** • Provide excellent customer service: welcoming and guiding customers through the store and OMNI experience where available, supporting them with direct customer service • Guide customers through our fashion trends, stories, and products in all areas of the store • Ability to effectively promote and sell our products to customers • Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives • Representing yourself and the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc. * You should also be communicative, creative, and curious, motivated, flexible, decisive, and action-oriented. * You have sales experience working in a dynamic and collaborative environment that you can apply to your role • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. * We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.