Sales Advisor

**Overview:** As a Sales Advisor at H&M, you will be responsible for providing excellent customer service, welcoming and guiding customers through the store to actively sell our products and provide customers with support and guidance. You will use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. **Responsibilities:** • Provide excellent customer service: welcoming and guiding customers through the store and OMNI experience where available, supporting them with direct customer service • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote and sell our products to customers • Representing yourself and the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP