Returns Lead - Full-time

ul li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Responsible for determining day-to-day tasks, making sure openers are returning, quality checking, and folding items correctly/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Responsible for verifying that all openers are accomplishing and maintaining their daily standard/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Ensure all team members are trained following current SOPs and that all SOPs are updated as instructed/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Problem Orders: Use critical thinking skills to resolve all problem orders on shift while working cross-functionally with the Customer Service team/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Analyze staffing on shift and make recommendations to the manager if headcount is inadequate for work volume/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Maintain a consistent presence and accessibility on the warehouse floor every scheduled day/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Other warehouse duties as assigned/span/span/p /li /ul ul li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"High School Diploma or GED required/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"1+ yrs. experience in a supervisory role over a team/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Prior experience working in a warehouse environment desired/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Knowledge of Excel and Google Suite/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Excellent attention to detail/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Must be able to adapt quickly and cooperatively to change and be willing to jump in to help return staff as needed/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Demonstrate cooperative behavior with colleagues, supervisors, and managers at all times/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Work well under pressure. ul li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Responsible for determining day-to-day tasks, making sure openers are returning, quality checking, and folding items correctly/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Responsible for verifying that all openers are accomplishing and maintaining their daily standard/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Ensure all team members are trained following current SOPs and that all SOPs are updated as instructed/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Problem Orders: Use critical thinking skills to resolve all problem orders on shift while working cross-functionally with the Customer Service team/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Analyze staffing on shift and make recommendations to the manager if headcount is inadequate for work volume/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Maintain a consistent presence and accessibility on the warehouse floor every scheduled day/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"Other warehouse duties as assigned/span/span/p /li /ul ul li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"High School Diploma or GED required/span/span/p /li li pspan style="font-size:12px"span style="font-family:Arial,Helvetica,sans-serif"1+ yrs.