Retail Support Associate - Ready to Wear, Del Amo Fashion Center - Part Time Job

Are you ready to bring your amazing self to work?At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. Demonstrate full understanding of store products, services, loyalty programs.Be proficient in Macy’s point of sale systems and company devices to wrap up sales in a warm celebratory fashion.Make product recommendations and offer customer options using knowledge of trend and key items to help customers find what they need.Achieve goals on a daily/weekly basis.Sales Support: Maintain and recover the selling floor, ensuring all sizes, colors and styles are representedRespond to customer requests for additional merchandise or other assistance, including sharing how to use the Macy’s App to shop and compare.Maintain selling floor presentation following company merchandise directives.Ensure fitting rooms are customer-ready by promptly clearing merchandise and returning it to the appropriate area on the selling floor.Maintain communication with store leadership team including Customer Experience Managers and Style Merchandise Managers for support on driving sales.Skills You Will NeedProduct Knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders.Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy’s educational resources.Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.Collaboration: Partnership with the total team to drive sales and deliver the customer experience.Who you areFocused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate.Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.Enjoy meeting people, learning about them, and sharing information.Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.You can handle electronic devices with no problem.Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English.Essential Physical RequirementsProlonged periods (at least two consecutive hours) of standing/walking around the store or department.Frequent use of computers and handheld electronic equipment.Reaching, including above eye level, crouching, kneeling, stooping and color vision.This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders.Lifting and moving items weighing up to 30 lbs.About Macy'sNow is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store.