We're a story. Greet and assist customers, recommend items, assist customers with locating product and upsellLeverage apparel product knowledge to increase sales by educating and assisting the customer in the fitting room Demonstrate full understanding of store products, services, loyalty programsBe proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashionMake product recommendations and offer customer options using knowledge of trend and key items to help customers find what they needAchieve goals on a daily/weekly basisSales Support: Maintain and recover the selling floor, ensuring all sizes, colors and styles are representedRespond to customer requests for additional merchandise or other assistance, including sharing how to use the Macy's App to shop and compareMaintain selling floor presentation following company merchandise directivesEnsure fitting rooms are customer-ready by promptly clearing merchandise and returning it to the appropriate area on the selling floorMaintain communication with store leadership team including Customer Experience Managers and Style Merchandise Managers for support on driving salesFoster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communitiesSkills You Will Need: This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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