Retail Supervisor – Luxury Fashion and Womenswear (Bluewater)

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Posted on August 24, 2026

Retail Supervisor – Luxury Fashion and Womenswear (Bluewater)

Reference: SA-92138

Up to £30,000

Benefits!

Kent

Full-Time/Part-time (Permanent)

About The Client:

An elegant Parisian luxury womenswear brand known for premium style, timeless craftsmanship, and a supportive, friendly team culture.

The Role:

We are recruiting a Retail Supervisor / Concession Team Leader to manage a luxury fashion concession inside John Lewis, Bluewater. You will oversee daily floor operations, drive sales, maintain visual merchandising standards, and deliver an exceptional customer experience.

Key Responsibilities:

Clienteling and Customer Service: Deliver high-touch customer service, offer personal styling advice, upselling, and be a friendly face.

Visual Merchandising (VM): Ensure the concession reflects high visual standards

Daily Operations and Sales: Manage stock replenishment and inventory control.

Department Store Partnership: Build a strong working relationship with the John Lewis floor management team.

Candidate Requirements:

Experience as a Retail Supervisor, Floor Manager, Keyholder, or Senior Sales Assistant, in retail, or department store concessions.

Strong background in being customer facing, and customer retention.

Passion for high-end fashion, trends, and visual merchandising.

Ability to chat to people and build a rapport with the customer.

What’s On Offer:

Competitive base salary + performance bonus scheme

Generous clothing allowance and staff discounts

Positive, welcoming team culture and career progression opportunities

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What’s On Offer:

Competitive base salary + performance bonus scheme

Generous clothing allowance and staff discounts

Positive, welcoming team culture and career progression opportunities