Retail Stores Director

Join the team at Tuckernuck as a Retail Stores Director.

Salary: Competitive salary and benefits package based on qualifications; classified as full-time salaried; exempt and not eligible for overtime.

Reports to: Maddy Grayson, Co-Founder

Travel: May require occasional travel.

Position Overview

As a fast-growing fashion company, Tuckernuck is dedicated to helping our customers enjoy life's moments. We are looking for a Retail Stores Director to lead our retail division as we expand our presence and elevate our brand. This role is vital for motivating and inspiring store teams to achieve performance goals while managing resources effectively to maximize productivity and profitability.

The Retail Stores Director will uphold our brand standards in selling, service, and merchandising, serving as a role model with integrity and operational expertise. This position will ensure that all security and operational procedures are consistently followed across all locations.

Core Responsibilities

Retail Strategy, Operations & Performance
• Develop and implement strategies to enhance store performance and support overall brand growth.
• Translate company goals into effective retail initiatives.
• Oversee daily operations, ensuring brand consistency and exceptional customer service.
• Implement best practices for improved efficiency and productivity.
• Inspire and lead store managers and their teams to promote accountability and achieve results.
• Build a talent pool through effective succession planning and development.
• Establish and monitor KPIs and operating metrics to optimize productivity and customer satisfaction.
• Manage store budgets, analyze P&Ls, and maintain strong cost control while delivering outstanding customer experiences.
• Foster a customer-first culture, ensuring brand values are reflected in every interaction.

Growth, Merchandising & Market Insights
• Collaborate with buying and planning teams to ensure effective inventory and merchandising strategies.
• Monitor competitor activities, retail trends, and market dynamics to identify opportunities.
• Lead new store launches, handling hiring, training, and setup to ensure alignment with brand standards.

Minimum Qualifications
• Bachelor's Degree in business, marketing, or a related field.
• A minimum of 10 years of experience in a senior retail leadership role.

Knowledge/Skills/Abilities
• Passion for the Tuckernuck brand and a strong interest in retail/fashion.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Experience in budgeting and financial management.
• Ability to lead and motivate teams effectively.
• Knowledge of industry trends and market conditions.
• Adaptability to changing market conditions and strategies.

Tuckernuck Core Values

The successful candidate will embody core values that inspire the Tuckernuck team:
• Teamwork Makes the Dream Work.
• Find the Fun.
• Respect.
• Start Strong & Finish Strong.
• Have Courage.

Tuckernuck is an equal opportunity employer. All employment decisions are made based on merit, and we prohibit unlawful discrimination based on any characteristic protected by law. We offer reasonable accommodations for individuals with disabilities throughout the hiring process.