Retail Store Manager/Shift Lead

Once Upon A Child Chesapeake is a locally owned retail store that buys and sells new and gently used kids clothing, shoes, toys, books, furniture, baby equipment and more. We offer gently used, brand name products at a great value! At Once Upon A Child, safety and product quality are our top priorities.

Once Upon A Child Chesapeake is looking for friendly, energetic, self-motivated, ambitious individual to join our team. This is a fast paced business and previous management experience in a busy Customer service environment is required.

Manager will take the lead in daily activities such as buying products from our customers, pricing, managing the customer experience, leading team members, training employees and resolving conflicts. Other responsibilities will include loss prevention and promoting a high level of Customer Service. Major Area Of Responsibility Greet Customers and determine their needs 1. Assist with buying, selling, pricing and merchandising 2. Opening and closing the store using required procedures 3. Assist with staff training, and development

Qualifications

Strong leadership skills

Sales and goal oriented

Organizational skills

Proven Customer service skills and interpersonal skills

Computer literate and able to operate computerized sales terminals

Performs effectively and safely in an environment where there is constant change

Capable of making quick and appropriate decisions to meet customer and employee needs

Physical Requirements

Ability to stand and walk for lengthy periods

Lift up to 40 lbs. unassisted

Bending, rotating, and reaching in a retail environment.

Candidates must be out going with a fun personality and good verbal skills. At Once Upon A Child, we offer flexible schedules that complement your busy life and a great employee discount.

Days and Hours of Work: Rotating flexible schedules Monday - Sunday

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

Employee discount
Flexible schedule
Paid time off

Education:

High school or equivalent (Required)

Experience:

Customer service: 3 years (Required)

Work Location: In person