Retail Store Manager (The Grove)

We are looking for a Store Manager to lead a passionate, skilled and innovative team that is obsessed with making an outstanding impression on every person who walks through the door. Our Store Manager is an inspiring and nimble leader who is passionate about creating memorable customer and team experiences. Lead from the front, creating a customer experience that is unforgettable and uniquely Princess PollyDrive the performance of a high volume, high energy store, delivering on key KPIs including conversion, ATV and UPTBuild, coach and inspire a team who live and breathe Polly, lifting capability and confidence every dayOversee stock flow, replenishment and sell-through to maximise availability and keep the store shoppable at all timesDeliver visual merchandising and presentation standards that are iconic, on brand and always inspiringManage recruiting, payroll control and scheduling to balance customer experience with business performanceEnsure compliance, reporting, cash handling and loss prevention are executed with precision and accountabilityPartner with Retail Leadership and HQ teams to bring campaigns and activations to life in storeCelebrate the wins, fuel the vibe and make every shift one the team wants to be part of Who You Are An experienced retail leader with proven success managing a high volume or focal storeCustomer obsessed with a natural instinct for creating unforgettable in-store moments that connect with our communityStrong business acumen with a track record of delivering results and managing costs while keeping the customer experience front and centreYou have strong visual merchandising capability with a solid understanding of VM principles and how to bring campaigns and product stories to life in storeA coach and motivator who develops talent, builds capability and inspires high performance across your teamCapability to lift and carry boxes or bins weighing up to 20 lbsHands on, resilient and full of energy, you thrive in fast paced environments and lead from the front