May 15, 2026

Retail Store Leader

Torrid Santa Rosa, California

At Torrid, we embrace and celebrate the unique beauty of every customer. Our stores provide an exceptional and vibrant shopping experience for both our valued customers and dedicated employees. We are committed to fostering a welcoming, inclusive, and diverse workplace culture that emphasizes open dialogue, empowerment, and continual growth. We believe that the inclusion of diverse backgrounds and perspectives is crucial to our success.

As a Retail Store Leader, you will cultivate a team environment that emphasizes inclusivity and positive connections among team members and customers. In this role, you will direct and inspire your team to achieve key store objectives, including sales and profit goals, effective recruitment, performance management, training, and development.

Key Responsibilities:

Drive your store to achieve company objectives and key performance indicators (KPIs).Ensure efficient store operations by balancing adherence to company policies, loss prevention measures, payroll management, reporting, and scheduling.Recruit, develop, and train passionate talent focused on sales, customer service, and fashion expertise.Lead by example to embody The Torrid Connection and ensure the team creates a shopping experience that fosters positive customer interactions and loyalty.Implement effective merchandising strategies while maintaining a clean, consistent, and inviting store atmosphere that inspires customer shopping.Maintain open communication with the District Manager and headquarters partners.Qualifications:

1-2 years of experience in specialty or apparel retail management, with a proven capacity to lead teams to success.High School diploma, GED or equivalent experience; a college degree is a plus.Strong multitasking abilities in a fast-paced environment, with a commitment to enhancing the customer experience.Adaptability to changing retail trends, challenges, and work schedules is essential.A keen interest in fashion and current trends.Physical Requirements (with or without reasonable accommodation):

Ability to stand and move around during scheduled shifts.Capacity to pack and unpack shipments, arrange and move store fixtures, and handle packages weighing up to 50 pounds.Ability to reach for merchandise using ladders, step stools, and other equipment.What We Offer:

We provide a comprehensive benefits package that may include:

Competitive health benefits, including medical, dental, vision, mental health resources, 401k with company match, life insurance, short-term disability, vacation, sick time, paid holidays, employee stock purchase program (ESPP), and jury duty.Additional perks such as monthly bonus potential, a 50% associate discount, tuition reimbursement, and childcare discounts.Pay range: $25.49 - $35.30 per hour.

This job posting is designed to give an overview of the role's general responsibilities. It is not all-inclusive and is subject to change.

Torrid is proud to be an Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. If you are unable to use or access our website, you may request reasonable accommodations via email. Only messages left for this purpose will be returned.

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