Dec. 11, 2024

Retail Store Lead, Northridge Mall, Salinas, CA 93906

The Children's Place Salinas, California

Job Summary: This location has an immediate opening for a Part Time Sales Lead. The Part Time Sales Lead, Keyholder, is responsible for leading store teams in driving sales, brand loyalty, setting the expectation, and providing exceptional customer service as well as recruiting and developing top retail talent. Responsibilities: Key Accountabilities: • Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positions • Fuel the growth of the business by developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan • Create and maintain a diverse, high-performing team through consistent selection, development, and motivation • Effectively communicate goals and monitor the progress of team members against key business metrics • Coach, mentor, and oversee overall direction of accountabilities to meet store and company goals • Assess performance and provide appropriate level of feedback or action within the performance management cycle to ensure consistent performance • Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor • Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers • Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand • Represent the company in a professional and positive manner • Create and manage scheduling to maximize staffing to effectively meet the needs of the business and drive store profitability while leveraging payroll • Train associates and monitor compliance to all company standard operating procedures (SOPs) • Direct the planning and execution of floor sets in an efficient manner while following Brand guidelines and encouraging collaboration of ideas amongst team members • Drive exceptional shopping experience to our customers and store sales results by influencing associates’ behaviors through the Leader on Duty (LOD) program • Manage company standards of merchandise presentation, signage and display • Protect company assets by ensuring adherence to all Loss Prevention procedures

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