If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Retail Store Closing Lead! The Retail Store Closing Lead will provide a great Customer Service experience to all customers and • associates with a high level of professionalism • Engage associates, promote open communication, provide recognition and coaching in the moment • Touch base with each associate to establish priorities • Monitor the front-end experience and ensure a great first and last impression • Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness • Review daily staffing, lunch/break schedules and cashier coverage • Assign back-up cashier to ensure timely processing during peak periods • Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover • Follow-up on assigned workload planner and tasks and ensure completion. If you... Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Position Category Retail Store
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