Retail Store Associate

Job Summary Join our dynamic retail team as a Retail Store Associate, where your energy and enthusiasm will help create an engaging shopping experience for customers. Responsibilities Greet customers warmly and provide exceptional customer service by addressing inquiries and guiding them through their shopping experience Operate the point-of-sale (POS) system efficiently for transactions, including cash handling and processing payments accurately Conduct product demonstrations to showcase features and benefits, encouraging customer engagement and upselling opportunities Maintain attractive merchandise displays through merchandising and stocking to ensure products are organized and accessible Assist with inventory management by stocking shelves, conducting stock counts, and managing product replenishment Use effective phone etiquette when communicating with customers or vendors over the phone Support sales goals through proactive upselling techniques and suggestive selling based on customer needs Ensure that the store is clean, well-organized, and properly merchandised at all times. Prior experience in retail sales environments is preferred but not required; a strong desire to learn is essential Familiarity with POS systems, cash handling, and basic retail math for transactions and inventory counts Excellent communication skills in English; bilingual abilities are a plus to serve diverse customer bases Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Demonstrated supervising experience or leadership qualities are advantageous for supporting team efforts Ability to perform physical tasks such as standing for extended periods, stocking shelves, and moving merchandise as needed Strong customer service skills with a professional phone etiquette approach Knowledge or familiarity with retail sales environments is beneficial Able to respond appropriately to changes in direction or unexpected situations Must be at least 18 years old*